Remote Support
Fast, Secure, and Reliable Assistance — Wherever You Are
At IMIDUS APP, we understand that technical issues can disrupt your workflow. That’s why we offer remote support services to provide instant assistance — no matter where you’re located. Whether you need help setting up your dashboard, configuring your branded app, or troubleshooting a system issue, our expert support team is just a click away.
What We Offer:
- Real-Time Troubleshooting: Connect with our support team to resolve issues live, directly on your system.
- Safe & Secure Access: All remote sessions are protected by end-to-end encryption and conducted only with your permission.
- Quick Setup: No complex installation required — just download our secure remote support tool and grant access.
- Expert Guidance: Get personalized help from our experienced technicians who understand your app and business needs.
How It Works:
- Request a Support Session: Contact our team and describe your issue.
- Receive a Secure Link: We’ll send you a link to launch the remote session.
- Grant Access: With your approval, we’ll connect to your system and resolve the issue.
- You’re in Control: You can end the session at any time.
Have any questions? Talk to us
Book a quick no-obligation chat with one of our retail point of sale experts. We can walk you through how IMIDUS APP would fit your business needs and provide a step-by-step guide to getting started.
Request A Demo